Payless Bins

For the past 36 years, Payless Bins has proudly served Auckland customers, such as yourselves, with their waste management needs.

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Unit D/ 24, Rylock Place, Pakuranga, Auckland
0800 4 PAYLESS

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Terms and Conditions

Version: 1.0.1

Effective: 16 November 2023

These terms and conditions are the contract between you and Payless Bins (“us”, “we”, etc). By visiting or using Our Website in any way, you agree to be bound by them.

I / We are: Payless Bins Limited, a company registered in New Zealand, number 420095. Our address is: Unit D, 24 Rylock Place, Pakaranga, 2010, Auckland, New Zealand.

You are: Anyone who uses Our Website

Please read this agreement carefully and save it. If you do not agree with it, you should leave Our Website immediately.

1. Definitions

In this agreement:

“Content” means any content in any form published on Our Website by us or any third party with our consent.

“Services” means any of the services we offer for sale on Our Website, or, if the context requires, services we sell to you.

“Our Website” means any website of ours, and includes all web pages controlled by us.

"Post" means display, exhibit, publish, distribute, transmit and/or disclose information, Content and/or other material on to Our Website, and the phrases "Posted" and "Posting" shall be interpreted accordingly.

2. Interpretation

In this agreement unless the context otherwise requires:

2.1. a reference to one gender shall include any or all genders and a reference to the singular may be interpreted where appropriate as a reference to the plural and vice versa.

2.2. a reference to a person is a reference to one or more individuals, whether or not formally in partnership, or to a corporation, government body, or other association or organisation.

2.3. these terms and conditions apply to all supplies of Services by us to any customer. They prevail over any terms proposed by you.

2.4. any agreement by any party not to do or omit to do something includes an obligation not to allow some other person to do or omit to do that same thing.

2.5. except where stated otherwise, any obligation of any person arising from this agreement may be performed by any other person.

2.6. in this agreement references to a party include references to a person to whom those rights and obligations are transferred or pass as a result of a merger, division, reconstruction or other re-organisation involving that party.

2.7. the headings to the paragraphs and schedules (if any) to this agreement do not affect the interpretation.

2.8. a reference to an act or regulation includes new law of substantially the same intent as that act or regulation.

2.9. in any indemnity, a reference to costs or expenses shall be construed as including the estimated cost of management time of the indemnified party, such cost calculated $200 per hour.

2.10. these terms and conditions apply in any event to you as a buyer or prospective buyer of our Services and so far as the context allows, to you as a visitor to Our Website.

2.11. this agreement is made only in the English language. If there is any conflict in meaning between the English language version of this agreement and any version or translation of this agreement in any other language, the English language version shall prevail.

3. Our contract with you

3.1. This agreement contains the entire agreement between the parties and supersedes all previous agreements and understandings between the parties.

3.2. Each party acknowledges that, in entering into this agreement, he does not rely on any representation, warranty, information or document or other term not forming part of this agreement.

3.3. If you use Our Website in any way and make an order on behalf of another person you warrant that you have full authority to do so and you accept personal responsibility for every act or omission by you.

3.4. We do not guarantee that the Services advertised on Our Website are available. We may change these terms from time to time. The terms that apply to you are those posted here on Our Website on the day you order our Services.

3.5. The price of our Services may be changed by us at any time. We will never change a price so as to affect the price charged to you at the time when you buy those Services.

3.6. If in future, you buy Services from us under any arrangement which does not involve your payment via Our Website; these terms still apply so far as they can be applied.

3.7. We only sell the Services in the greater Auckland area in New Zealand. We will refuse to deliver the Services if you live in an area we do not serve.

4. Acceptance of your order

4.1. Your order is an offer to buy from us. Nothing said or done by us is an acceptance of an order until we confirm acceptance in writing, referring to the order.

4.2. Your order is an offer to buy from us. We shall accept your order by e-mail confirmation. That is when our contract is made. Our message will also confirm details of your purchase and tell you when we shall despatch your order.

4.3. If we unable to deliver the Services you have ordered, we will offer you alternatives. If this happens you may:

4.3.1 accept the alternatives we offer;

4.3.2 cancel all or part of your order.

5. Price and payment

5.1. The Price is as set out in the order.

5.2. Prices include goods and services tax (“GST”).

5.3. Placing any Hazardous Waste within a bin without prior consent from us will incur a minimum charge of $3000 excluding GST per bin.

5.4. Overweight charges are not included in the order price, and will be calculated and charged once the bin has been processed by the Transfer Station.

5.5. The cancellation of an order will incur a charge of $20 to cover the costs related to processing the order and it’s associated payment.

5.6. Unpaid invoices will be sent to debt collection. You the client will be liable for collection costs that are added to the debt.

5.7. Where we agree to deliver a 24 hour service on a Saturday, delivery will be made in the afternoon, and pickup will occur on the following Monday (as we do not work on Sundays).

5.8. Futile deliveries, which are deliveries where we cannot place the bin on site for any reason whatsoever, will incur a $40 charge.

5.9. Futile pickups, which are deliveries where we cannot collect the bin from site for any reason whatsoever, will incur a $40 charge per pickup attempt.

5.10. Any damages which occur to a bin whilst in your care will be charged to you.

5.11. Bank charges by the receiving bank on payments to us will be borne by us.

5.12. Bank charges incurred on cancelled orders will be borne by you.

5.13. If, by mistake, we have under-priced any Services, we will not be liable to supply those Services to you at the stated price, provided that we notify you before we dispatch it to you.

5.14. If we owe you money (for this or any other reason), we will credit your credit or debit card as soon as reasonably practicable but in any event no later than 14 days from the date when we accept that repayment is due.

6. Security of your credit card

We take care to make Our Website safe for you to use.

6.1. Card payments are not processed through pages controlled by us. We use one or more online payment service providers who will encrypt your card or bank account details in a secure environment.

7. Delivery and pick up

7.1. You agree that the bin, or bins, supplied to you are the property of Payless Bins at all times and you cannot deny us access to the bin under any circumstances.

7.2. If we agree with you to deliver on a particular day or at a particular time, we will do our best to comply. But no time given is to be treated as contractual. So we are not liable to you for any expense or inconvenience you incur on account of delayed delivery or non-delivery.

7.3. Time for delivery specified on the order, if any, is an estimate only and time shall not be of the essence.

8. Disclaimers

8.1. The law differs from one country to another. This paragraph applies so far as the applicable law allows.

8.2. All implied conditions, warranties and terms are excluded from this agreement. If in any jurisdiction an implied condition, warrant or term cannot be excluded, then this sub paragraph shall be deemed to be reduced in effect, only to the extent necessary to release that specific condition, warranty or term.

8.3. We claim no expert knowledge in any subject. We disclaim any obligation or liability to you arising directly or indirectly from information you take from Our Website.

8.4. We shall not be liable to you for any loss or expense arising out of or in connection with your use of Our Website, which is indirect or consequential loss, or economic loss or other loss of turnover, profits, business or goodwill. This applies whether in an action of contract, negligence or otherwise, even if such loss was reasonably foreseeable or we knew you might incur it.

8.5. We make no representation or warranty and accept no responsibility in law for:

8.5.1 accuracy of any Content or the impression or effect it gives;

8.5.2 delivery of Content, material or any message;

8.5.3 privacy of any transmission;

8.5.4 any act or omission of any person or the identity of any person who introduces himself to you through Our Website;

8.5.5 any aspect or characteristic of any goods or services advertised on Our Website;

8.6. Our Website includes Content Posted by third parties. We are not responsible for any such Content. If you come across any Content which offends you, please contact us via the “Contact us” page on Our Website.

8.7. We will do all we can to maintain access to Our Website, but it may be necessary for us to suspend all or part of our service for repairs, maintenance or other good reasons. We may do so without telling you first.

8.8. Our total liability under this agreement, however it arises, shall not exceed the cost of your order. This applies whether your case is based on contract, tort or any other basis in law.

8.9. This paragraph (and any other paragraph which excludes or restricts our liability or provides an indemnity to us) applies to our directors, officers, employees, subcontractors, agents and affiliated companies, as well as to us. Any of them may enforce this provision under the Contract and Commercial Law Act 2017.

8.10. If you become aware of any breach of any term of this agreement by any person, please tell us by emailing or phoning us. We welcome your input but do not guarantee to agree with your judgement.

8.11. Nothing in this agreement excludes liability for a party's fraud.

9. Your account with us

9.1. You agree that you have provided, and will continue to provide accurate, up to date, and complete information about yourself. We need this information to provide you with the Services.

9.2. If you use Our Website, you are responsible for maintaining the confidentiality of your account and password and for preventing any unauthorised person from using your account.

9.3. You agree to accept responsibility for all activities that occur under your account or password. You should tell us immediately if you believe some person has accessed your account without your authority and also log in to your account and change your password.

10. Restrictions on what you may Post to Our Website

You agree that you will not use or allow anyone else to use Our Website to Post Content which is or may:

10.1. be malicious or defamatory;

10.2. consist in commercial audio, video or music files;

10.3. be illegal, obscene, offensive, threatening or violent;

10.4. be sexually explicit or pornographic;

10.5. be likely to deceive any person or be used to impersonate any person, or to misrepresent your identity, age or affiliation with any person;

10.6. give the impression that it emanates from us or that you are connected with us or that we have endorsed you or your business;

10.7. solicit passwords or personal information from anyone;

10.8. be used to sell any goods or services or for any other commercial use;

10.9. include anything other than words (i.e. you will not include any symbols or photographs) except for a photograph of yourself in your profile in such place as we designate;

10.10. link to any of the material specified above, in this paragraph;

10.11. send age-inappropriate communications or Content to anyone under the age of 18.

11. Your Posting: restricted content

In connection with the restrictions set out below, we may refuse or edit or remove a Posting which does not comply with these terms.

In addition to the restrictions set out above, a Posting must not contain:

11.1. hyperlinks, other than those specifically authorised by us;

11.2. keywords or words repeated, which are irrelevant to the Content Posted;

11.3. the name, logo or trademark of any organisation other than yours;

11.4. inaccurate, false, or misleading information.

12. How we handle your Content

12.1. Our privacy policy is strong and precise. It complies fully with Privacy Act 2020 which is at

12.2. If you Post Content to any public area of Our Website it becomes available in the public domain. We have no control who sees it or what anyone does with it.

12.3. Even if access to your text is behind a user registration it remains effectively in the public domain because someone has only to register and log in, to access it. You should therefore avoid Posting unnecessary confidential information.

12.4. We need the freedom to be able to publicise our services and your own use of them. You therefore now irrevocably grant us the right and licence to edit, copy, publish, distribute, translate and otherwise use any Content that you place on Our Website, in public domains and in any medium. You represent and warrant that you are authorised to grant all such rights.

12.5. We will use that licence only for commercial purposes of the business of Our Website and will stop using it after a commercially reasonable period of time.

12.6. You agree to waive of your right to be identified as the author and your right to object to derogatory treatment of your work as provided in the Copyright Act 1994 as amended.

12.7. Posting content of any sort does not change your ownership of the copyright in it. We have no claim over it and we will not protect your rights for you.

12.8. You understand that you are personally responsible for your breach of someone else’s intellectual property rights, defamation, or any law, which may occur as a result of any Content having been Posted by you.

12.9. You accept all risk and responsibility for determining whether any Content is in the public domain and not confidential.

12.10. Please notify us of any security breach or unauthorised use of your account.

12.11. We do not solicit ideas or text for improvement of our services, but if you do send to us material of any sort, you are deemed to have granted us a licence to use it in the terms set out at sub paragraph 5 above.

13. Removal of offensive Content

13.1. For the avoidance of doubt, this paragraph is addressed to any person who comes on Our Website for any purpose.

13.2. We are under no obligation to monitor or record the activity of any customer for any purpose, nor do we assume any responsibility to monitor or police Internet-related activities. However, we may do so without notice to you and without giving you a reason.

13.3. If you are offended by any Content, the following procedure applies:

13.3.1 Your claim or complaint must be submitted to us in the form available on Our Website, or contain the same information as that requested in our form. It must be sent to us by post or email.

13.3.2 we shall remove the offending Content as soon as we are reasonably able;

13.3.3 after we receive notice of a claim or complaint, we shall investigate so far as we alone decide;

13.4. We may re-instate the Content about which you have complained or not.

13.5. In respect of any complaint made by you or any person on your behalf, whether using our form of complaint or not, you now irrevocably grant to us a licence to publish the complaint and all ensuing correspondence and communication, without limit.

13.6. You now agree that if any complaint is made by you frivolously or vexatiously you will repay us the cost of our investigation including legal fees, if any.

14. Security of Our Website

If you violate Our Website we shall take legal action against you.

You now agree that you will not, and will not allow any other person to:

14.1. modify, copy, or cause damage or unintended effect to any portion of Our Website, or any software used within it.

14.2. link to Our Website in any way that would cause the appearance or presentation of Our Website to be different from what would be seen by a user who accessed Our Website by typing the URL into a standard browser;

14.3. download any part of Our Website, without our express written consent;

14.4. collect or use any product listings, descriptions, or prices;

14.5. collect or use any information obtained from or about Our Website or the Content except as intended by this agreement;

14.6. aggregate, copy or duplicate in any manner any of the Content or information available from Our Website, other than as permitted by this agreement or as is reasonably necessary for your use of Our Website;

14.7. share with a third party any login credentials to Our Website.

14.8. Despite the above terms, we now grant a licence to you to:

14.8.1 create a hyperlink to Our Website for the purpose of promoting an interest common to both of us. You can do this without specific permission. This licence is conditional upon your not portraying us or any product or service in a false, misleading, derogatory, or otherwise offensive manner. You may not use any logo or other proprietary graphic or trademark of ours as part of the link without our express written consent.

14.8.2 you may copy the text of any page for your personal use in connection with the purpose of Our Website.

15. Indemnity

You agree to indemnify us against all costs, claims and expense arising directly or indirectly from:

15.1. your failure to comply with the law of any country;

15.2. your breach of this agreement;

15.3. any act, neglect or default by any agent, employee, licensee or customer of yours;

15.4. a contractual claim arising from your use of the Service;

15.5. a breach of the intellectual property rights of any person.

16. Intellectual Property

16.1. We will defend the intellectual property rights in connection with our Services and Our Website, including copyright in the Content whether provided by us or by any other content provider (including copyright in text, graphics, logos, icons, images, audio clips, digital downloads, data, and software).

16.2. Except as set out below, you may not copy, modify, publish, transmit, transfer or sell, reproduce, create derivative works from, distribute, perform, display, or in any way exploit any of the Content, in whole or in part.

16.3. You may not use our name or logos or trademarks or any other Content on any website of yours or that of any other person.

16.4. Subject to the other terms of this agreement, you may download or copy Content only for your own personal use, provided that you maintain all copyright and other notices contained in it. You may not store electronically any significant portion of any Content.

17. Miscellaneous matters

17.1. When we communicate with you we do so by email. You agree that email communications are contractually binding in the same way as properly signed and dated paper sent by post.

17.2. Where we provide goods or services without specific charge to you, then it (or they) is deemed to be provided free of charge, and not to be associated with any other Services for which a charge is made. Accordingly, there is neither contractual nor other obligation upon us in respect of those goods or that service.

17.3. If any term or provision of this agreement is at any time held by any jurisdiction to be void, invalid or unenforceable, then it shall be treated as changed or reduced, only to the extent minimally necessary to bring it within the laws of that jurisdiction and to prevent it from being void and it shall be binding in that changed or reduced form. Subject to that, each provision shall be interpreted as severable and shall not in any way affect any other of these terms.

17.4. The rights and obligations of the parties set out in this agreement shall pass to any permitted successor in title.

17.5. No failure or delay by any party to exercise any right, power or remedy will operate as a waiver of it nor indicate any intention to reduce that or any other right in the future.

17.6. Any communication to be served on either party by the other shall be delivered by hand or sent by express post or recorded delivery or by e-mail.

It shall be deemed to have been delivered:

  • if delivered by hand: on the day of delivery;
  • if sent by post to the correct address: within 72 hours of posting;
  • If sent by e-mail to the address from which the receiving party has last sent e-mail: within 24 hours if no notice of non-receipt has been received by the sender.

17.7. In the event of a dispute between the parties to this agreement, then they undertake to attempt to settle the dispute by engaging in good faith with the other in a process of mediation before commencing arbitration or litigation.

17.8. This agreement does not give any right to any third party under the Contract and Commercial Law Act 2017 or otherwise.

17.9. Neither party shall be liable for any failure or delay in performance of this agreement which is caused by circumstances beyond his reasonable control, including any labour dispute between a party and its employees.

17.10. In the event of any conflict between any term of this agreement and the provisions of the constitution of a limited company or any comparable document intended to regulate any other corporate or collective body, then the terms of this agreement shall prevail.

17.11. The validity, construction and performance of this agreement shall be governed by the laws of New Zealand and you agree that any dispute arising from it shall be litigated only in that country.